Because GroundUp is currently based in Cape Town, many of our stories deal with difficult issues for the local government here. Yet despite the often harsh criticisms of the City of Cape Town that appear on our website, the City's media department nearly always responds to our queries professionally. The same goes for the South African Police Service.
But there is a government department that can be relied upon consistently to be unreliable. Because one of our areas of focus is immigrants, we often seek comment from Home Affairs. We very seldom get a response, even though we frequently delay publication in order to give the ministry or department a chance to respond.
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