Airtel Kenya directors led by CEO Adil El Youssefi marked the International Customer Service Week by serving customers in various Airtel retail outlets and call centers in Nairobi. The retail outlets included; Moi Avenue Express shop, Sarit Center, Koinange, Greenspan, and Parkside Express+ shops.
The leaders had interactions with customers, through the call centers and Airtel retail shops gaining valuable insights into the key business drivers and opportunities for growth. They also took the opportunity to educate customers on the various recent innovations by the company initiated including the Airtel UnlimiNet; Airtel Insurance; Smartika na 5X bonus and M-health with Medanta Healthcare; network upgrade and expansion of retail shops across the country.
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