Home Affairs Deputy Minister Obedingwa Mguni has castigated the use of cellphones by officers in the Registrar-General's offices during working hours, saying this was resulting in little attention being paid to people seeking passports, birth certificates and other important documents. Speaking during the Home Affairs Ministry's awareness campaign in Ward 18 at Nkunzi Area in Tsholotsho South registry sub-office last Friday, Cde Mguni said he once asked officials to put away their cellphones for a day at the RG's office in Karoi in Mashonaland West Province, and noted a big difference in terms of service delivery.
"A big difference was noted considering that on the previous day, about 168 people had been served, and on that day the number had doubled to more than 366 people. "I am saying to you, be people-driven, and put them ahead of everything else.
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