Operation Phakisa is designed to fast track the implementation of solutions on critical service delivery issues highlighted in the National Development Plan (NDP), as a presidential initiative. Operation Phakisa is closely monitored by the Department of Planning, Monitoring and Evaluation (DPME) which is also responsible for the overall management of the Phakisa methodology.
The DPME is also tasked with the monitoring and evaluation of the implementation of Operation Phakisa to ensure that the departments leading various Phakisa labs report on progress made with regards to implementation.
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