Nigeria: Rise of the Bots

16 February 2018

Bots are set to take over the global financial system and the United Bank for Africa seems to have taken the lead in harnessing their powers to revolutionise banking in Nigeria.

One Saturday morning, recently, this reporter, still in his pyjamas, logged into Facebook and searched for 'UBA Chatbanking'. Within seconds he was conversing with an internet bot christened Leo, who helped him to set up a bank account within minutes and completed his debut financial transactions on the UBA platform, like purchasing a recharge card and making a credit transfer.

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