Thuleleni Mhlongo from Ntuzuma, north of Durban, was not paid her pension in April. She was shocked to be told she had a balance of six cents. A number of deductions for loans she says she had never applied for had cleared out her account.
Mhlongo, 65, has been withdrawing her social grant at the same shopping centre for years. When she went to the centre on 1 April, there was no money in her South African Social Security Agency (SASSA) account. The cashier advised her to visit the nearest SASSA office as soon as possible.
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