South Africa: U-Filing System Down - the Unemployed Struggle to Lodge Claims for Funds

The Unemployment Insurance Fund's uFiling system has been offline since 22 February 2019. Unemployed citizens have been unable to register for or claim financial benefits and have been struggling to find help from the Department of Labour's call centre. The department seems to be only vaguely aware of the issue, despite the negative impact the downtime has had on its beneficiaries.

The Department of Labour's uFiling system has been offline since 22 February, leaving jobless citizens unable to apply for compensation from the Unemployment Insurance Fund (UIF).

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