Kenya: Why Safaricom Crashed - VIDEO

Telecoms firm Safaricom says it has resolved a technical problem that caused Monday's network outage, leaving millions of customers stranded. The company has given M-Pesa users 24 hours of free mobile money transfers as a balm for the inconvenience and losses suffered over the two days.


Safaricom subscribers were unable to make calls after the company experienced a technical hitch on April 24, 2017.