First City Monument Bank Joins Western Union's Agent Network

22 June 2007
Content from our Premium Partner
Western Union (Englewood, CO)
press release

First City Monument Bank has joined the other 13 financial institutions as an Agent offering Western Union® Money Transfer service in Nigeria. This is part of FCMB's vision of becoming the leading consumer bank in Nigeria by offering a comprehensive range of products and services across the board. FCMB has a high customer orientation, providing choice by enhancing offerings and ensuring a positive customer experience.

Western Union is a leading provider of money transfer services enabling individuals and businesses to transfer money across the globe quickly, easily and reliably from even the most remote locations. Western Union has been committed to connecting people for more than 150 years.   Western Union money transfer services were launched in Nigeria 11 years ago.

FCMB's services have been supported by a strategic branch expansion, technological improvement and a strong awareness campaign. The cooperation between Western Union and FCMB will continue to serve consumers in the banking landscape efficiently and reliably, and extend Western Union's reach in the region. The 10,000th Agent location milestone was celebrated at the FCMB Matori location.

Western Union has a comprehensive footprint in Africa and enjoys excellent brand health through its various cooperation agreements and presence. The company's money transfer services can be accessed in over 10,600 Agent locations in 48 countries across the continent, making it one of the most significant network's on the continent. The aim with Western Union's co-operations in Africa is to twin the best systems, processes and technology to ensure reliability and reach. Western Union and its Agents continue to expand the network and product offerings to offer convenience and choice to customers on the continent and the African diaspora communities in the US and Europe.

At   FCMB customers can expect prompt and efficient money transfer service. In addition, there is a dedicated Western Union desk, manned at all times during opening hours at FCMB branches nationwide. A dedicated customer service centre can be reached at all times for enquiries and assistance. The centre can be reached via e-mail at westernunionhelpdesk@firstcitygroup.com or by telephone (234-1-271-5231).

About Western Union

The Western Union Company (NYSE: WU) is a leading provider of global money transfer services.   Together with its affiliates, Orlandi Valuta and Vigo, Western Union provides consumers with fast, reliable and convenient ways to send and receive money around the world, as well as send payments and purchase money orders.   Western Union, Orlandi Valuta and Vigo operate through a network of more than 305,000 Agent locations in over 200 countries and territories.   Famous for its pioneering telegraph services, the original Western Union dates back to 1851.   For more information, visit westernunion.com.

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