Rwanda: Tigo, Ericsson Launch New Business Support System

Tigo and Ericsson have launched a new Business Support System (BSS) 'to support the service industry in the country. The system covers charging, billing, provisioning, mediation and roaming functionality combined with advanced customer care and self-care solutions.

The model enables Tigo to serve customers better with new and innovative offerings, with shorter time to market, improved customer experience and increased operational efficiencies.

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