Chitungwiza Municipality is considering re-engaging the services of a debt collector to recover over $60 million that is owed by both residential and commercial debtors. The contract it once had with Mangwana and Partners was terminated in May 2015 after residents complained about the heavy-handed and callous manner with which the debt collectors were treating debtors. The municipality's acting town clerk, Ms Charity Maunga, told The Herald that they will recruit a new debt collector through a tender.
"Mangwana and Partners covered a certain period, but is just finalising some cases still pending at the courts, hence the need to engage a new debt collector. We are engaging another debt collector through a tender and this is going to be a transparent process obviously. We are guided by the procurement regulations (Procurement Act), and this means I do not know who is going to win the tender at the end of the day," she said.
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