The Federal Airports Authority of Nigeria (FAAN) has ordered for modern scanners to boost security at airports in the country.General manager, Customer Services, FAAN, Mrs Ebele Okoye, disclosed this at the Second Quarter Stakeholders Forum held at the Murtala Muhammed International Airport, Lagos on Tuesday.
The stakeholders present at the forum included the Nigeria Immigration Service, the Nigeria Customs Service, the Nigeria Police Force and the Directorate of State Services. Others are the Nigeria Air Force, the Nigerian Airspace Management Agency, Nigerian airlines and airport cab operators amongst others. Okoye said the "NEED Scanner" was capable of doing specific jobs such as detection of hard drugs, ammunition and food. "Arrangements have been made to bring these scanners to Nigeria.
They are different from what we have presently because they can detect anything inside a baggage without manual checks.
"Our goal is to reduce interface between passengers and officials of agencies at the airport in order to curb corrupt practices and also improve service delivery at our airports," she said.
According to her, the forum was one of the obligations of FAAN as outlined in the reviewed FAAN Service Charter and it was aimed at improving relationship between FAAN and the stakeholders. Managing director of FAAN, Mr Saleh Dunoma, represented by FAAN's director of operations, Capt. Rabiu Yadudu, said the cordial relationship between FAAN and the stakeholders must be sustained for efficient and effective service delivery. On her part, Mrs Victoria Shin-Aba, general manager, MMIA, said FAAN was constantly seeking ways to improve customer service, especially with the recent inauguration of a feedback application at the airport.