Watching Bain's testimony to the Nugent Commission of Inquiry into SARS in August left me angry and disappointed. I expressed this to Bain's senior leaders and to the media. Soon Bain reached out to me for help.
After a 15-year association with Bain & Company, working in their Boston, New York, London and Johannesburg offices, I left the firm in 2010. I was saddened to hear that the firm had allegedly been caught up in the Commission of Inquiry's review of SARS, because I know that Bain globally had pushed to maintain high professional and ethical standards. That this may not have been the case in South Africa grieved me.
Watching Bain's testimony to the Commission in August left me angry and disappointed. I expressed this to Bain's senior leaders and to the media.
Soon Bain reached out to me for help. I was also contacted by the Commission, led by Judge Robert Nugent, to see whether I could assist it to establish the truth, which I was willing to do given my knowledge of management consulting and my expertise in the ethical challenges that businesses face.
In an unprecedented move of transparency, Bain invited me into their...