Kenya: M-Pesa Is a Critical Resource, It Should Never Fail

10 December 2018
opinion

I have written extensively about the implications of the dominance of Safaricom over the Kenyan economy and its implication as a potential single point of failure.

To be fair, the M-Pesa service has only failed twice or thrice in its ten-year lifespan and that should be commendable as a very good performance level of availability.

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