Namibia: Telecom Namibia's Switching Trunk for Voice-Based Services Partially Fail in Windhoek

Telecom Namibia's Switching Trunk for Voice-based services partially failed this week, leading to a number of complaints from customers across the country who were unable to use their fixed-line services to make a call to Windhoek.

Similarly, Windhoek-based fixed-line customers were also unable to call mobile numbers or receive calls from South Africa and other international destinations.

In a statement, Telecom Namibia spokesperson Oiva Angula said that the company's engineers are currently working to restore the Windhoek switching network as a priority.

"Some of the services have been successfully restored. All other exchanges throughout the country are not affected, except when they are dialing some Windhoek numbers. We apologise for any inconvenience this may cause. If you are still experiencing problems please contact our Customer Contact Centre at 1100 toll-free," Angula said.

See What Everyone is Watching

More From: Namibia Economist

Don't Miss

AllAfrica publishes around 600 reports a day from more than 150 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.