Nigeria: PFA Promises Best Services to Retirees

Sigma Pensions has said it is eager and ready to provide the needed services, as well as committed to retirees welfare, assuring that retirees of better service and prompt payment of their pensions fund when they register with it.

At a one-day retiree/prospective retiree forum held in Owerri, the Imo State capital, the Head, of Relationship Management, Business Development Division, East, Sigma Pension, Mrs. Ophelia Alex-Iwuanyanwu, noted that the welfare of retirees and prospective retirees was their business.

According to her, over the years, we have strived to improve our service delivery to you. We are determined to initiate fresh ideas of how to compete for you. We do not want to assume that what we are doing is good enough for you as we constantly want to do better.

"Our promise to you has always been that we will work for you providing real and consistent returns on your pension contributions with us, adding we have no intentions of taking unnecessary risk, neither do we have intentions of relinquishing this promise to you," she said.

She insisted that the certainty in their ability to pay retirees' monthly pension for the rest of their time on earth is a driving force that cannot be overemphasised.

A retiree, Mrs. Ngozi Ebili, from the defunct Power Holding Company of Nigeria (PHCN), observed that before the sensitisation programme, some of their members had gone to other pension administrators, even though they were not getting better services there than Sigma.

She commended the organisers of the workshop for bringing the event closer to them in Owerri, even though the event was meant for the South East zone.

"We wish the seminar will be regular so that we will be on 'the know' of what is happening to our contributions. I am proud of Sigma Pensions because we receive our alerts before the end of every month. We want them to continue", she said.

For another retiree from the Central Bank of Nigeria (CBN), Peter Osuji, "it is a very good development to have brought the seminar to Owerri. Its benefits are overwhelming. Since I registered with Sigma Pensions, I have been enjoying their services. They are very wonderful people. Their customer relationship is excellent so I want them to keep the flag flying".

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