Kenya: Little Suspends Its Shuttle Service for the Second Time in Kenya

9 January 2020

Nairobi — Ride hailing service Little has suspended its shuttle services until further notice.

In a statement, the firm says the services will resume soon but remain unsure of when they will resume operation.

"We deeply regret to announce that the Little Shuttle service has been temporarily suspended effective immediately. We apologize profusely for the inconvenience, but the service will be back with a bang very soon," reads a statement from the ride-hailing company.

This is the second time the firm has halted its operations after it was forced to do so in October 2019.

The company was accused of not adhering by the rules and regulations of the National Transport and Safety Authority.

"We have been informed that the license our partners use are not the right ones despite being properly registered," the firm's Chief Executive Officer Kamal Budhabhatti had earlier mentioned.

However, it then resumed operation in late October under new terms such as adopting the use of 7-seater vehicles like Noahs, instead of buses and 14-seater Matatus.

The taxi-hailing app accommodates both individuals and bike delivery services as well as public rides as was launched shuttle in June 2016.

The shuttles allow for public transportation, like to the PSV but it leverages more on technology to ease the hustle that public transportation is known for.

It allows riders to book a seat and board at specific times starting at 6:45 am on weekdays, under a frequency of two hours.

It has also partnered with some Matatu Saccos that on board their buses on their e-platform.

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