South Africa: Are Mobile Network Providers Doing Enough to Keep South Africans Connected?

Coronavirus (COVID-19) disease graphic.
analysis

A growing number of universities and businesses are switching to remote learning and practicing social distancing in the era of Covid-19. Obvious concerns have arisen about whether the high cost of data in South Africa will be a barrier to internet access. Many are looking to mobile network providers to lower costs while the country weathers the Covid-19 storm.

A quick scan of how other countries' telecoms providers delivered when people started to work and study from home reveals many providers did step up and tried to enable access for free, or at a massively reduced cost.

Comcast - for example - a telecommunications company in the United States, is offering its customers free unlimited data and has made its WiFi hotspots free to everyone for 60 days.

"During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet - for education, work and personal health reasons," said Comcast Cable President and CEO, Dave Watson.

The company has also promised not to disconnect internet service, or charge late fees to customers who alert them of payment issues during the 60-day period.

T-Mobile and AT&T, two mobile network providers in the US are also...

More From: Daily Maverick

Don't Miss

AllAfrica publishes around 900 reports a day from more than 130 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.