South Africa's major retailers have clarified that in terms of the government's lockdown regulations, they are still permitted to offer home delivery of groceries and other essential items. But demand is so high that they are scrambling to increase capacity.
Online grocery ordering may seem like a middle-class luxury, but it also provides a vital service for people with disabilities and others for whom leaving the house is difficult.
Most of South Africa's major retailers are still offering home delivery of groceries and other essential items during lockdown, but the demand is already so high that in many cases the first available delivery slots fall beyond the lockdown period.
A statement from Pick 'n Pay says: "We are working together with our delivery partners to increase the number of slots we have available, so that you can get your order as quickly as possible".
The same message has been put out by Woolworths, which states: "We will be processing all orders in the system, and any new orders where slots are available. We are aware that slots are extremely full, we are working round the clock to increase capacity".
Retailers have warned customers that they are not able to deliver...