South Africa: Trade Unions Set Up Help-Lines and Crisis Centres for Concerned Members


Trade unions worldwide have a pivotal role to play during this global Covid-19 pandemic by not just securing unemployment benefits, but also to allay fears of workers and play a supportive role.

In addition, continued engagement between trade unions, government and the private sector will ensure the revival of the economy once the pandemic has been obliterated.

Both the South African Clothing and Textile Workers' Union (Sactwu) and Solidarity have launched separate initiatives through which their members can access information about the coronavirus and express their fears and concerns.

Sactwu, shortly after President Cyril Ramaphosa's lockdown announcement on March 23, launched its Covid-19 Retirement Fund Helpline dealing with members' concerns about their hard-earned retirement funds and how the unfavorable economic conditions could impact them.

Solidarity on the other hand, established a Covid-19 crisis centre with dedicated staff who can listen to and deal with members' questions.

Andre Kriel, Sactwu general secretary, explained the union had been inundated with concerns from members about the impact of Covid-19 retirement funds.

"We have assembled a team of retirement fund experts to directly answer queries from our members, regarding this matter. We do so in order to continue our union's service delivery support to...

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