Zimbabwe: ICTs Strategic Tool to Improve Governance Accountability

opinion

The lockdown and social distancing due to the Covid-19 pandemic has disrupted the participation of young people in civic and governance processes. Therefore, young people should leverage on information and communications technologies (ICTs) to improve accountability within governance processes for better disaster management and response. Not only should they use ICTs in times of disaster, but ICTs should be a strategic tool used to improve accountability within governance processes always.

ICTs are a diverse set of technological tools and resources used to create, store, disseminate, communicate and manage information. ICTs make administration more effective by cutting red tape and can remove unnecessary human involvement during public service delivery processes.

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