Kenya: Equity Customers to Now Access Mobile Loans On Eazzy App

10 August 2020

Nairobi — Equity Bank has updated its mobile banking application, Eazzy Banking App, a move it says will enhance its capabilities, user experience, and security features.

According to the lender, the newly released version comes with enhanced features for both iOS and Android devises, which includes an enhanced security feature that allows customers to login using fingerprint biometrics on their mobile devices.

Equity's customers will also be able to access loan products through the app, a feature that was previously unavailable on the app.

The upgraded App also comes with a scan to pay option, using mVisa and QR codes. Customers are able to use this as a payment option at any Equity merchant location countrywide.

The update also enables new customers to open accounts instantly, while only using their national identification numbers through the platform without having to visit a physical branch or doing any paperwork.

The bank says the update is in line with its continuous innovation to improve customer experience and support lifestyles.

Currently, Eazzy Banking App has over 1 million downloads, with a capability of performing 300 million transactions every second.

"The bank's fintech and innovation strategy continues to drive digital payments and transfers through Eazzy Banking," the bank said in a statement.

As of March 2020, the App's transaction numbers rose by 25 percent, to 88.2 million from 70.5 million in the same period last year.

Additionally, the value of transactions on the App was Sh43.3 Billion in the first quarter of 2020 compared to Sh38 billion in the same period last year, representing a 14 percent rise.

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