Kenya: NMS Apologises for Pumwani Child Birth Fiasco, Takes Actions

19 September 2020

All the four hospitals in the capital, which are run by the Nairobi County government, will now be manned by officers from the National Police Service to prevent disruption of services.

The Nairobi Metropolitan Services (NMS) announced this on Saturday after making several changes at Pumwani Maternity Hospital following an incident on September 13 in which a woman gave birth at the gate.

In a statement, NMS' Director of Health Services, Dr Josephine Kibaru-Mbae, explained that the woman was denied entry into the facility.

Dr Kibaru-Mbae noted that the incident took place two days after nurses began a legal go-slow but added that essential services were still being offered.

"The security guard denied the patient access to the premises in a very unfortunate incident [but] a nurse from the maternity ward was notified," she said, adding the medic rushed to the scene and helped with the delivery and the patient's admission.

Apology

The agency apologised for the incident and said that going forward, officers from the NPS will augment provision of security at the four main county hospitals.

The other three are Mbagathi, Mama Lucy Kibaki and Mutuini.

"We take this opportunity to apologise to all Kenyans and mothers in particular for this unfortunate incident," Dr Kibaru-Mbae said.

She assured the safety of the mother and child, saying they were both well and were discharged on Friday.

"NMS commends the nurses who quickly assisted the patient," she said, adding Pumwani's security team was changed and a customer care desk set up.

"NMS commits to train front office staff in all its facilities," she added.

This is not the first time Pumwani has been in the limelight for the wrong reasons. Cases of mothers delivering outside the wards as well as those of child theft have been rife at the health facility.

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