Globus Bank Limited said it celebrated the 2020 Customer Service Week with a special gift to Lagos customers as it opened three new branches at the following locations Lekki, Ikeja and Apapa, Lagos State.
According to the bank, it remains poised to strategically branch out in a manner that aligns with its vision to offer the banking public a viable alternative that is designed to provide ultimate and endearing customer experience.
A statement disclosed that Globus Bank commenced operations in November, 2019, and in accordance with its service promise, it has continued to roll out branches in very strategic locations across the country. The bank noted that the three new branches in one week
demonstrate its commitment to match words with action.
"To serve the retail customers, the bank is currently active on USSD code (*989#)and has a mobile banking application (Globus Mobile), that is seamless and provide end-to-end solution for retail customers," it stated.
It explained that accounts are fully opened in two minutes without the need to physically visit any branch. The transfer service on Globus Mobile is the most enjoyable in the industry. Individuals can switch between personal and corporate accounts on Globus Mobile and do
transactions seamlessly, including bulk payments. With Globus Mobile, your corporate account is on your palm. This is a robust solution for individuals and MSMEs.
"Whilst rapidly gaining market share in the corporate segment, the bank is maintaining its focus on enhancing financial inclusion by encouraging the unbanked through innovative digital platforms and incentives. There are plans to show optimal physical presence in key
retail centres aimed at strengthening financial inclusion and supporting MSMEs," the bank said.