Tunis/Tunisia — Over three quarters of surveyed small- and medium-sized enterprises (SMEs) stated that the public administration represents a moderate, major or very serious obstacle, with 28% perceiving public administrations as a very serious obstacle to the development of their businesses, according to a survey conducted among SMEs on their assessment and expectations of public administrations, presented on Wednesday in Tunis.
Conducted by the Centre for Young Leaders (CJD) and the German Konrad Adenauer-Stiftung (KAS), the 6th edition of this survey showed an improvement of only 0.33% in the scores recorded between 2020 and 2021 for all the criteria (speed of service, clarity of procedures, digitisation, quality of reception and efficiency), for all the evaluated administrations.
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