South Africa: Home Affairs On Service Disruption Due to Power Failure

13 September 2022
Government of South Africa (Pretoria)
press release

The Department of Home Affairs would like to inform citizens and clients that it has experienced a power failure at its backoffice in Pretoria. All applications that are Live Capture like Smart ID Cards and passports cannot be issued without first being cleared in this backoffice.

The backoffice has got a generator and four Uninterrupted Power Supplies (UPS) which work as back-up. Unfortunately the power damage also affected the UPS when the generator tried to kick off.

This will mean that all Home Affairs offices in the country are unable to issue Smart ID Cards, passports and Temporary Identity Certificates.

The only services that are not affected and will continue being offered are the birth, marriage and death services.

Technicians are working around the clock to ensure that services are speedily restored. We are hoping that they may be restored by tomorrow.

The Department apologises to clients and appeals for their patience.

Further communications, if necessary, will be issued tomorrow.

Read the original article on Govt of SA.

Tagged:
Copyright © 2022 Government of South Africa. All rights reserved. Distributed by AllAfrica Global Media (allAfrica.com). To contact the copyright holder directly for corrections — or for permission to republish or make other authorized use of this material, click here.

AllAfrica publishes around 400 reports a day from more than 100 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.