East Africa: Digital Trade Platform Launched to Support Small Business in East Africa

15 November 2022

Nairobi — The East African Business Council (EABC) and the International Trade Centre (ITC) have launched an online platform designed to boost the competitive edge of small businesses in the region.

Dubbed, My East African Soko, the platform will support small businesses in increasing their use of digital technologies and in their recovery from the economic effects of the Covid-19 pandemic.

"My East African Soko' will re-introduce small businesses into global marketplaces, enable them to join regional value chains and give them an opportunity to scale up," said International Trade Centre Executive Director Pamela Coke-Hamilton.

With the platform, traders and service providers from across the region can interact on the web portal www.myeasoko.com or mobile application to access business information, market their products online, attract international buyers and expand their trade opportunities.

Additional services include an integrated e-marketplace, a business listings portal and a training academy.

Small businesses will also have access to cross-border trade information, documents related to the African Continental Free Trade Area (AfCFTA) and procedures for pre-selected shipments of goods to any of the countries identified under the Guided Trade Initiative.

The integrated mobile app notification system ensures continued interaction between small businesses and EABC for efficient last mile delivery, online payment, tracking product delivery, and 24hr customer support using an integrated chat support system and social media to complement the portal.

East African Business Council Executive Director John Bosco Kalisa said that 'EABC has leveraged digital technologies and has developed www.myeasoko.com to support the EAC's economic recovery, build resilience and drive future growth for small businesses, especially for youth and women.

"Small businesses stimulate innovation, entrepreneurship, sustain economic growth and account for 60 per cent jobs in the EAC," said Kalisa.

Myeasoko reinforces the International Trade Centre's focus on digitization and collaboration with business support organizations that support African women entrepreneurs and youth through intra-African trade.

The platform was developed by EABC in partnership with the International Trade Centre's corporate programme One Trade Africa.

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