Nairobi — French national carrier Air France has honored five top travel agents in the country as it marks five years of operations.

They include Hemmingway's Travel, BCD Travel, Elite Travel, Charleston Travel, and Turkenya Tours and Safaris.

The agents were recognized for contributing to the airline's growth in the East African country.

"Collaborating with the travel agents over the years has been a major part of our success. Moving forward, we want to be an easy to do business with partner," Air France-KLM Regional Manager Marius van der Ham said.

"We have since upgraded our information system dubbed business solutions to give our trade agents all the information, they need to position Air-France KLM as the go to Airline," he added.

It also introduced a new business solutions portal to provide travelers with a seamless and real-time end-to-end travel experience.

The portal provides travelers with relevant travel information, from policies and procedures to the airline's products and services. It is a major upgrade from its AgentConnect.biz portal.

"Based on input and needs of travel professionals and travel agents, we are excited to unveil a platform that not only improves customer services but also offers flexibility, convenience, and more user empowerment," Air-France KLM Country Sales Manager Hildabeta Amiani.

"We promise and commit to continue innovating and adapting technology to better your flying experience," Amiani added.

The solution also allows travel agents to handle specific requests for their bookings.

Other resources accessed through the portal include incentive programs, legal notices, policies on flight schedules and disruptions, baggage, and child travel, among others.

The portal's homepage offers a clear overview of all content. Besides, it is embedded with a state-of-the-art search function that takes users straight to specific information.