South Africa: How Home Affairs Rendered Me Stateless and Non-Existent Through a Software Malfunction

A routine visit to the Department of Home Affairs to apply for a new identity document turned into an Orwellian apparent loss of statehood for the writer.

"You can't have an ID card."

When a Home Affairs official tells you that you can't have the thing they've been saying you have to get from them, it's, what? Kafkaesque, Alice in Wonderlandish, or just an everyday S&M tangle with red tape?

It's fickle, for starters. I'll get to the conspiracy bit later.

My wife had decided that a dinky little ID card would be more convenient than the green book, so to get a "twofer" for the price of one trip we went together. I was due for an update anyway. The face that officials check to verify that I am me is only just coming into adulthood and so can't be said to be proof of ID. Besides, my ID book is tatty and has lost its cover, so I was looking forward to being able to proffer something less embarrassing on demand.

Now, if my wife were telling this story, it would be about the whizz-bang efficiency of Home Affairs. Proof that a single moment does not define all and everything in the way Comments Sectioners like to serve up reality.

Twenty minutes. That's...

AllAfrica publishes around 500 reports a day from more than 110 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.