Africa: Why Digital Task Management Is Not an 'Optional Extra' for Your Business

According to Gartner, organisations using paper-based tasks management systems face a 30% higher risk of operational disruption and compliance failure.

According to Gartner, organisations using paper-based tasks management systems face a 30% higher risk of operational disruption and compliance failure.

Whatever your industry, all teams have routine tasks - like maintenance, quality or safety checks - that support your daily operations.

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In most high-pressure industry environments, teams don't fail because they're lazy. They fail because tasks get lost and the chain of accountability is broken. A maintenance check isn't logged. A machine breakdown is mentioned in a WhatsApp group and then buried by other chatter.

That's where digital task management systems can help you streamline operations and improve transparency and accountability. Consider these four scenarios:

  1. You can't afford built-in delay from paper-based processes

Joe is a technician who walks the floor, does his maintenance and quality checks, scribbles notes on his clipboard and later fills in what he remembers. Sarah then collects all these papers from Joe and 20 other technicians, and takes them to Kenny. Kenny retypes everything into Excel, builds a report, and mails it to management.

By the time leadership sees what's happening with the line, it's eight hours later and production has been impacted.

One manufacturer we worked with calculated that such delays cost them roughly three...

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