Kenya: KRA to Enable Tax Filing Via Whatsapp

22 January 2026
Capital FM (Nairobi)

Nairobi — The Kenya Revenue Authority (KRA) is rolling out new digital tools to make tax compliance simpler and more affordable.

Commissioner General Humphrey Wattanga said the 24-hour WhatsApp chatbot offers 15 services, allowing users to ask queries and file returns without visiting KRA offices.

He added that the authority is investing in artificial intelligence, machine learning, and data analytics to further enhance tax management.

KRA chairman Ndiriitu Muriithi said upgrades to IT systems and software have modernised operations, reduced paperwork, and lowered costs for taxpayers.

He noted that the reforms have improved efficiency and simplified compliance.

In the second half of the 2025/26 fiscal year (FY), which ended December 2025, KRA collected Sh307.6 billion against a target of Sh285 billion, representing a 108 percent performance rate and 29.3 percent growth. Customs and Border Control also recorded Sh85.9 billion, surpassing the target and marking the highest monthly collection in KRA's history.

Read the original article on Capital FM.

Tagged:
Copyright © 2026 Capital FM. All rights reserved. Distributed by AllAfrica Global Media (allAfrica.com). To contact the copyright holder directly for corrections — or for permission to republish or make other authorized use of this material, click here.

AllAfrica publishes around 400 reports a day from more than 90 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.