Meta Sued Over Claims of Exploitation, Union Busting in Kenya

Kanyali Muthui for The Exchange reports that American social media giant Meta, formerly Facebook - has now distanced itself from claims that its main subcontractor for content moderation in Africa - Sama - allegedly violated a number of employee rights in its Kenyan hub.

This comes after a law firm threatened to sue Meta and Sama over the alleged unsafe and unfair work conditions imposed on its content moderators.

Advocates from Nzili and Sumbi law firm, allege that Sama had breached a number of rights including the health and privacy of its Kenyan and international staff.

The law firm demanded that both Meta and Sama adhere to Kenya's labour, privacy and health laws, including that it provides its content moderators with adequate mental health insurance and better compensation.

Additionally, the law firm demanded that the two firms recruit qualified and experienced health professionals for the content moderators.

For a lot of social media platforms, content moderators perform the brutal task of viewing and removing illegal or banned content from these sites before any of it is seen by the average user.

Following the exposé, Sama denied any wrongdoing, saying it is transparent during its hiring process and has a culture that "prioritises employee health and wellness."

InFocus

(file photo).

AllAfrica publishes around 700 reports a day from more than 100 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.

X