Nigeria: NCC Dedicates 622 As a Toll-Free Presidential Election Incident Hotline

21 February 2023

Danbatta stated that the 622 Election Incident Monitoring Centre will be manned by top Management officials of the NCC

In view of the importance attached to the upcoming Presidential Election, the Nigerian Communications Commission (NCC) has dedicated its consumer toll-free number 622, to serve as 2023 presidential election incident hotline.

A statement on Tuesday by the Executive Vice Chairman/CEO of NCC

Professor Umar Garba Danbatta said the line will be used by voters and members of the public across Nigeria to report any issues that may affect them, or others, during the elections on Saturday, 25 February, 2023.

The Commission said this step is to support the Independent National Electoral Commission (INEC), in its patriotic commitment, towards the conduct of hitch-free elections in Nigeria.

The toll-free number 622 is the second-level complaints centre through which consumers of telecommunications services are allowed to make calls directly to the Commission, to resolve issues concerning their telecommunications services which the service providers are unable to do.

However, in consideration of the critical nature of this election and to alleviate emergent issues that may arise at the voting centres, or any parts of Nigeria thereof, the Commission considered it expedient to dedicate the toll-free number to accommodate all types of complaints on election day.

According to Danbatta, "This is with a view to resolving such issues by contacting and conveying such to relevant agencies, authorities, or organisations for timely resolution".

Danbatta stated that the 622 Election Incident Monitoring Centre will be manned by top Management officials of the NCC. The hotline will be open to the public from 8.00 a.m. to 6.00 p.m. during the Presidential and National Assembly elections, he added.

The NCC invited members of the public to take advantage of the Election Incident Monitoring Centre Hotline, 622.

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