Nigeria: Firm Offers Free Health Checks to Celebrate Customer Service Week

16 October 2025
This Day (Lagos)

PalmPay, a leading fintech platform and neobank driving financial inclusion in Nigeria, is joining the global celebration of Customer Service Week 2025, themed: 'Mission: Possible'.

The theme reflects the dedication of PalmPay's customer service team, who are committed to turning every user interaction into a success story.

As part of the week-long celebration, PalmPay offered free health checks to customers who visited its Customer Experience Office in Ikeja, Lagos. The initiative highlights the company's human centered approach to customer relations, demonstrating empathy and appreciation while enhancing the overall brand experience.

Customer Service Team Lead at PalmPay, Yetunde Abubakar, said: "At PalmPay, our mission is to ensure that every customer receives professional, timely, and responsive support at all times. Customer Service Week gives us an opportunity to celebrate our dedicated agents who go above and beyond daily to deliver seamless 24/7 assistance across all touchpoints; whether online, over the phone, or via in-app chats."

Read the original article on This Day.

Tagged:
Copyright © 2025 This Day. All rights reserved. Distributed by AllAfrica Global Media (allAfrica.com). To contact the copyright holder directly for corrections — or for permission to republish or make other authorized use of this material, click here.

AllAfrica publishes around 500 reports a day from more than 90 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.