Liberia: CSA Moves to Fix Broken Regional Office, Expand Services Beyond Monrovia

The Civil Service Agency has launched extensive renovation works at its Western Region Head Office in Tubmanburg, Bomi County, in a renewed effort to strengthen public service delivery and deepen decentralization across Liberia.

The facility, originally constructed in 2011 during the administration of former President Ellen Johnson Sirleaf, is undergoing a major overhaul after years of deterioration and disuse.

Facility Revived After Years of Decline

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The rehabilitation project is being executed by Xcellence Group of Companies Inc., with funding provided by the Government of Liberia through the Ministry of Finance and Development Planning.

The initiative is aimed at restoring the long-neglected structure into a fully functional regional hub capable of delivering critical civil service support.

Over the weekend, CSA Director General Josiah F. Joekai Jr. conducted an on-site assessment to evaluate the pace and quality of work.

Following a comprehensive inspection of both the interior and exterior of the facility, Dr. Joekai expressed satisfaction with the progress made so far, disclosing that the renovation is expected to be completed within 45 days.

Upon completion, the Western Region Head Office will be modernized and equipped to efficiently serve citizens across Bomi, Grand Cape Mount and Gbarpolu counties.

Dr. Joekai emphasized that the upgraded facility will replicate key operational systems currently in use at the CSA headquarters in Monrovia.

"We are going to establish the same systems that are operational at our headquarters here. It will function on an offline system to ensure efficiency and reliability," he stated.

He added that the center will include a testing system and be staffed with qualified personnel to assist civil servants with payroll and salary-related issues--reducing the need for costly travel to Monrovia.

Dr. Joekai described the renovation as a clear demonstration of the government's commitment to decentralization, system modernization and sustainable reform within Liberia's civil service sector.

In a related development, the CSA is also pursuing the construction of its first modern regional headquarters in central Liberia, which will serve Bong, Nimba and Lofa counties.

Land for the project has been secured through the Bong County Administration.

During a recent visit to Gbarnga, Dr. Joekai expressed appreciation to Bong County Superintendent Loleyah Hawa Norris for facilitating access to the land.

The Civil Service Agency reaffirmed its commitment to advancing civil service reforms and promoting decentralization as a strategy to enhance service delivery nationwide, particularly for citizens in underserved regions.

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