Nigeria: Naccima's Export Support Call Centre to Boost Non-Oil Exporters' Global Access

5 May 2026
Leadership (Abuja)
By Olushola Bello

The Nigerian Association of Chambers of Commerce, Industry, Mines, and Agriculture (NACCIMA) and Polaris Bank have partnered to launch an Export Support Call Centre, a vital initiative designed to support Nigerian exporters, especially those operating in the non-oil sector, and enhance their ability to access global markets.

The executive director of Polaris Bank, Chris Ofikulu, emphasised the bank's commitment to empowering Nigerian businesses for global markets.

He highlighted the importance of the NACCIMA Call Centre as a key resource for exporters, offering valuable information, knowledge, expert guidance, and advisory services to navigate the complexities of international trade.

"Through this collaboration, we are equipping exporters with the tools, infrastructure, and expertise needed to thrive in global markets," Ofikulu said.

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He disclosed that "the NACCIMA Call Centre, supported by Polaris Bank, will act as a key platform where exporters can access real-time information, technical assistance, and regulatory advisory services.

"Polaris Bank's contribution includes providing infrastructure such as laptops, a fully equipped workstation, internet-enabled modems, and high-capacity printers to support the operations of the centre. This donation is aimed at ensuring the centre runs smoothly and effectively meets the needs of Nigerian exporters."

Also, Ofikulu highlighted the importance of initiatives like the NACCIMA Call Centre, emphasising its role in bridging gaps for exporters, especially those in the non-oil export sector.

According to him, by offering exporters the right support, we are unlocking their potential to compete globally. This centre is not just a call centre; it is a catalyst for success, providing exporters with the resources, knowledge, and access they need to excel.

Ofikulu stated that "we are excited to be part of this transformative initiative, which empowers Nigerian businesses to scale and compete on the global stage.

"Our focus on innovation and our dedication to supporting SMEs are central to our role in shaping the future of Nigeria's export sector."

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