Kenyan mobile operator Safaricom is being investigated for a weekend outage of its M-Pesa service, which left millions of customers unable to receive or send money for most of the day. Information Cabinet Secretary Joe Mucheru has ordered the Communications Authority of Kenya to work with the Central Bank of Kenya to establish causes of the outage.
Safaricom Apologises After M-Pesa Is Hit With Another Glitch
Nairobi News, 10 December 2018
Safaricom's mobile money transfer service M-Pesa was on Monday morning temporarily unavailable. Read more »
Safaricom Probed Over Costly M-Pesa Outage
Nation, 9 December 2018
Safaricom is being investigated for the Saturday outage of its M-Pesa service that left millions of customers unable to receive or send money. Read more »
ICT Ministry Launches Investigations Into the Latest M-Pesa Outage
Nairobi News, 9 December 2018
During the outage subscribers of the mobile money service by Safaricom were unable to transact for an extended period of time. Read more »
A woman withdraws money from an M-Pesa outlet in Nyeri (file photo).
Safaricom Explains What Caused M-Pesa Outage
Hours after Information, Communications and Technology Cabinet Secretary Joe Mucheru directed Communications Authority carry out an investigation and issue a report following… Read more »
Safaricom's M-Pesa Services Down
Nation, 8 December 2018
Safaricom's mobile money service M-Pesa is currently unavailable due to hitches affecting its database, the telecommunications firm has said. Read more »
For several hours Safaricom subscribers were left restarting their phones a thousand times, while others bought Internet bundles in bulk trying to go online - to no avail. Several ... Read more »
Safaricom's net profit for the year ended March 2018 grew to U.S.$550 million, compared to U.S.$481 million in the previous financial year. Meanwhile, CEO Bob Collymore who has ... Read more »
AllAfrica publishes around 600 reports a day from more than 150 news organizations and over 500 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.
Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.
AllAfrica is a voice of, by and about Africa - aggregating, producing and distributing 600 news and information items daily from over 150 African news organizations and our own reporters to an African and global public. We operate from Cape Town, Dakar, Abuja, Monrovia, Nairobi and Washington DC.