'Elementary Mistakes' by Ford South Africa During Kuga Crisis?
Ford South Africa's decision to implement a recall of its 1.6-litre EcoBoost Kuga vehicles only after the National Consumer Commission's involvement suggests that the company was in denial over the scale of the crisis, writes Owen Skae for The Conversation.
A Ford Kuga family SUV after it burst into flames in Durban despite technicians assuring the owner the vehicle was safe to drive.
The Conversation Africa, 26 January 2017
Ford South Africa has suffered huge damage to its reputation thanks to its poor handling of a crisis involving some of its Kuga cars. Read more »
News24Wire, 19 January 2017
Owners of other models of the Ford Kuga say their vehicles have also caught fire, challenging the vehicle manufacturer's claims that only one version of the car has a fault that… Read more »
South Africa: Ford Kuga Fires - 31 Complaints Lodged With NCC
News24Wire, 17 January 2017
Thirty-one formal claims relating to Ford Kuga fires have been handed to the National Consumer Commission (NCC), a lawyer representing Reshall Jimmy's family said on Tuesday. Read more »
News24Wire, 16 January 2017
Ford has come up with excuses to protect their brand instead of giving the family closure, says a relative of Reshall Jimmy who died when his Ford Kuga caught fire in December… Read more »